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At AKA Company, your satisfaction is our priority. Whether you have questions about our products, your order, or shipping, our team is here to help.

  • Quick Support: Reach out anytime for assistance.

  • Order Help: From tracking to product details, we’ve got you covered.

  • Product Guidance: Need help choosing the right seat cover or bag? We’ll guide you.

📧 Email us: support@akacompany.store

We aim to respond within 24–48 hours, ensuring your experience with us is smooth and worry-free.

❓ Frequently Asked Questions (FAQ)
 

1. How long does shipping take?

Our products are made to order. Shipping within Europe usually takes 1–3 weeks after production, depending on your location.

2. Can I return or get a refund?

All our products are carefully crafted and inspected before shipping. We do not accept refunds or returns, so please review your order carefully before confirming your purchase. If there is an issue with a damaged or defective item, please contact us and we will do our best to assist you.

3. How can I contact customer support?

You can contact us anytime via email at:
📧 support@akacompany.store
We usually respond within 48–72 hours.

 

4. Are the seat covers water-resistant?

Some of our seat covers are water-resistant, but not all. Please check the product description to know if a specific model has this feature.
 

5. Do you offer international shipping?

✅ We currently ship to all European countries. For shipping outside Europe, please contact us before placing your order.

6. What payment methods do you accept?

For now, we accept payments securely via PayPal only.

CUSTOMER CARE

 

📧 Email: support@akacompany.store
📦 Shipping options:
    . Free shipping: 2–4 weeks
    . Express shipping: 2–5 business days
🚫 Returns: No refunds (but contact us if your item arrives damaged)

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